Wool cloth dress

Jil Sander

Description:
Black wool long sleeves cloth dress with belt on the back.

Material:
Wool 100%, lining: cupro 85%, elastan 15% - Dry clean

Size and Fit:
True to size
Manequin's measures: height 175 cm, shoulders 40 cm, chest 90 cm, waist 62 cm, hips 86 cm.
Wears a size XS

Made in Italy

€ 950,00 € 285,00
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Returns Policy

EXCHANGES and REFUNDS policy

We offer FREE RETURN on purchases from ITALY.


If for any reason customers are not satisfied with the purchased items, these can be returned within 10 DAYS from the date of the delivery. Customers must follow GUYA returns conditions as stated hereunder.

RETURN TAG and GREEN SECURITY SEAL
The attached GUYA RETURN TAG must be unremoved with the original GREEN SECURITY SEAL. This Return Tag and green Security Seal must not be removed or cut in any way.
WRITTEN REQUEST FOR AUTHORIZATION
Clients must contact customercare@guyafirenze.com with a request to return the items within 10 days from the date of delivery. The written request must include the Item Code Number to be returned and the way you want the return: refund, size exchange or color exchange.
CONFIRMATION EMAIL WITH RETURN AUTHORIZATION NUMBER
Once the email with the request is received, customercare@guyafirenze.com will send a confirmation to the Customer including the RETURN AUTHORIZATION NUMBER.
Clients must write this RETURN AUTHORIZATION NUMBER on the package. Items must reach GUYA within 10 days from the GUYA's confirmation email.
CONDITION for REFUNDS
The returned items must be in the same condition in which these has been sent and packaged, unworn, undamaged, clean and in general perfect conditions.
These items cannot be exchanged nor returned in any way:
- Perfumes;
- Bathing suits and underwear;
- Broken, incomplete or used goods;
- Worn, dirty, washed or damaged goods;
Only regular priced items may be refunded; items from SALE section or DISCOUNTED unfortunately cannot be refunded. For these, customers can choose between two compensation options (eventual shipping fee not included):
Exchange
- Item can be exchanged with a different size of the same item if / when available;
- Item can be exchanged with another item of same or higher value; exchanges for a lower value currently unavailable.
Store Credit
- store credit on the total amount can be used one time only on a future order within 30 days from the return;
- store credit may not be cumulative with other store credits;
- store credit may be used on an order of equal or greater value;
GUYA reserves the right to INSPECT and VERIFY the state of the returned merchandise before authorize a refund.
RETURN SHIPMENT FEES Customers are responsible for delivering fees of the returned items and ANY eventual import fees or duties.
We offer FREE RETURN on purchases from ITALY.
Valid only using our instructions sent with authorization code, with our partner DHL.
DEFECTIVE ITEMS:
In case of defective products, or errors in the order due to GUYA's, customers must follow the instructions above. GUYA reserves the right to request photographic support for returns regarding defective items before authorizing the return and the eventual charges for the shipment and import fees. GUYA will deliver the customers the returned correct items FREE of charge. GUYA reserves the right to refuse unauthorized returns.
INSPECTION
GUYA reserves the right to INSPECT returned items depending on the state of the returned merchandise.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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